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DIXIPI, LLC is very serious and highly concerned about preventing unauthorized disclosure of customer information. We understand the importance customers place on the privacy and security of information that personally identifies customers or customers’ account information. We refer to this information as “personal information.” We want you to know what personal information we collect and how we use it. We have therefore adopted this Privacy Policy to explain our commitment to customers’ privacy.

By using the website, a customer agrees to be bound by this Privacy Policy. Please check this policy frequently, as we may amend it from time to time to reflect changes in our services and our policies relating to customer information. Amendments will become effective at the time they are posted on our website. We will not provide notice of changes in this Privacy Policy.

Register for online access

If a customer registers for online access to access various services on the website, you may be asked to submit personal information such as your name, billing address, phone number, email address, etc in order to process payment and to facilitate customer services at DIXIPI, LLC to provide better customer support. We will protect all information that you provide us on the website, as set forth below:

The personal information a customer provides us enables a customer to access services offered on our website. To better serve a customer, we may use a customer’s email address to contact you in response to inquiries, or provide a customer with transaction-related information. This information will be accessible to anyone who has access to the customer’s email. A customer will have the option to opt out of email marketing messages at anytime.

Other than as set forth herein, we will not disclose a customer’s personal information to third parties without your written consent (which consent may be obtained electronically, such as by email), unless such disclosure is required with the law or the purpose is to collect unpaid bills or resolve customer payment disputes. We do not provide a customer’s personal information to third parties for the purpose of telemarketing, email or direct-mail solicitation.

Customers should protect the confidentiality of their username and password. Customers are responsible for all activity on the website accessed by their username and password.

Once customers have logged in using their online profile, any account information that customers enter or that is displayed in customers’ browser window is secured using an industry standard security technology known as Secure Socket Layer (“SSL”). By using SSL, we attempt to safeguard the confidentiality of customers’ personal and payment information.

Visitor information

We occasionally collect information about the website use, such as the number of visitors to the website and the number of users that click on certain links or services. We use industry standard software to create summary statistics of the usage data we collect, which may then be used to highlight what our visitors find interesting, to improve our website design specifications, to identify system performance issues, and for other internal purposes.

We may use the usage data to help diagnose problems with our servers and to administer our website. Data gathered is not tied to a customer’s personal information and is not used to identify a customer.

Our use of a customer’s IP address

An Internet Protocol (“IP”) address is a number that is automatically assigned to a customer’s computer every time that a customer browses the Internet. We only use the IP addresses a customer supplies to automatically authenticate access to services in case a customer requests access in this manner.

Our use of cookies

Cookies are small text files placed on a customer’s computer’s hard drive by Web page servers. When a customer visits the website, our server may create “session” cookies, making it more convenient for a customer to use our site when a customer navigates from page to page.

The website may use cookies and other technologies such as pixel tags and web beacons. These technologies help us better understand user behavior, tell us which parts of our website people have visited, and facilitate and measure the effectiveness of web pages.

DIXIPI, LLC also use cookies and other technologies to remember personal information when a customer uses our website and applications. Our goal in these cases is to make your experience with DIXIPI, LLC more convenient and personal.

As is true of almost every websites, we gather some information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring and exit pages, operating system, date/time stamp, and clickstream data. We use this information to understand and analyze trends, to administer the site, to learn about user behavior on the site, and to gather demographic information about our user base as a whole.

In some of our email messages, we use a “click-through URL” linked to content on the DIXIPI, LLC website. When customers click one of these URLs, they pass through a separate web server before arriving at the destination page on our website. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click text or graphic links in the email messages.

Links to other sites

While browsing the website, you may encounter hypertext links to other websites operated by third parties. These other websites may send their own cookies to you, log your IP address, and otherwise collect data or solicit personal information.

We do not control and are not responsible for what third parties do in connection with their websites, or how they handle a customer’s personal information. Please exercise caution and consult the privacy policies posted on such websites for further information.

If you have any questions about this policy, please contact us.

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